Cancellation and Refund

At saraj techno, we are committed to providing high-quality educational content and a positive learning experience. We understand that sometimes circumstances change, and you may need to cancel your enrollment. This policy outlines the terms and conditions for cancellations and refunds.

2. General Policy

  • Eligibility: To be eligible for a refund, you must request the cancellation within the specified timeframe outlined below.
  • Non-refundable Items: Some courses, materials, and services may be non-refundable. These items will be clearly identified on the course page before you make a purchase.

3. Cancellation Policy

  • Before Course Start Date: If you cancel your enrollment at least 7 days before the course start date, you will receive a full refund.
  • Within 7 Days of Course Start Date: If you cancel within the 7-day period leading up to the course start date, you will receive a 50% refund.
  • After Course Start Date: No refunds will be issued once the course has started.

4. Refund Policy

  • Refund Requests: To request a refund, please contact our support team at info@sarajtechno.com with your order details and the reason for the cancellation.
  • Processing Time: Refunds will be processed within 14 business days of receiving your request. The refund will be issued to the original payment method.
  • Partial Refunds: In cases where partial refunds are applicable, the refund amount will be calculated based on the time of the request and the portion of the course that has been completed.

5. Exceptions

  • Technical Issues: If you experience technical issues that prevent you from accessing the course, please contact our support team. We will make every effort to resolve the issue or provide a suitable alternative.
  • Instructor Cancellations: If a course is canceled by the instructor, you will receive a full refund.

6. Additional Information

  • Payment Disputes: Any disputes regarding payments or refunds should be addressed with our support team at info@sarajtechno.com.
  • Policy Changes: We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page and will take effect immediately.

7. Contact Us

If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at:

  • Email: info@sarajtechno.com
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